The cost of living continues to rise, making it harder to make ends meet for lots of households. This winter, we鈥檙e once again supporting customers with helpful advice on how to save money, stay safe and keep warm through our Keep Well & Warm campaign.
If you鈥檙e struggling financially or concerned about how you鈥檙e going to heat your home, we’re here to help.听
鈥淪ince it was launched in winter 2022, our Keep Well and Warm campaign continues to grow,鈥� said Head of neighbourhoods, Kevin Davies.听
鈥淲e know that many of our customers are struggling due to the rise in living costs. This year we鈥檙e signposting to even more ways to receive free support and advice.听
鈥満诹铣怨贤�, we鈥檙e still offering year-round specialist support provided by our Employment and money advice team (EMA).听听
鈥淚n 2023-24 the dedicated team helped even more customers to achieve money savings totalling over 拢3m.听
鈥淚f you are worried about how you are going to pay for essential bills over the winter, please talk to us. Complete an online form on our website and we鈥檒l be in touch.听听
鈥淵ou can also drop-in and see our EMA team at one of our Community Hubs, where you will be greeted with a warm and friendly welcome.鈥�听
You can find out more about our Community Hubs, including opening times, on our 鈥榙rop-in and see us鈥� page. You can also contact our EMA team by completing an online referral form or calling us on 0800 007 4567.听
We鈥檙e also making our homes warmer, greener and cheaper to run by improving the energy efficiency of our existing housing stock, particularly older homes that were not built to today鈥檚 stringent energy-efficiency standards. Read more about this work or visit the 鈥�Your money鈥� area of our dedicated Keep Well & Warm page to find energy saving tips, as well as signposts to government help available.听
What should I do if I have a frozen pipe? How can I avoid common problems in winter? How can I test my heating? Find the answers to these questions and further advice to help you keep your home warm and stay safe this winter in the 鈥�Your home鈥� area.听
Don’t brush off the 鈥榳inter blues鈥�. Many people experience feelings of loneliness and isolation at this time of year. Visit the 鈥榊our wellbeing鈥� area for signposts to help and support, including information on our free ReConnected service for people aged 55+ in Stafford Borough and South Staffordshire.听
And we鈥檒l be posting helpful tips on our about how you can make sure your home is ready for winter.听